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Frequently asked questions
Frequently Asked Questions
Service Questions
Yes, we provide free radio programming. Our radios are programmed to specific frequencies based on your location. If you already have radios, we can program ours to work with yours. Please ensure you have a valid radio license if using your own frequency. Radio re-programming is always free. For more details, contact us at sales@philcocommunications.com or call 1-877-264-5050.
The choice between UHF, VHF, and Digital radios depends on your usage. UHF radios are most popular for indoor use (e.g., hotels, hospitals), while VHF radios are recommended for outdoor use (e.g., golf courses, banquet halls). Digital radios are a great alternative, offering clearer communication, greater distances, and more options than analog radios.
The transmission range of our radios depends on factors like power, wattage, obstacles, and frequency. For distances over 3 miles, we recommend investing in a repeater station or contacting us for a quote on our Partner Relay. For more information, contact us at sales@philcocommunications.com or call 1-877-264-5050.
Philco radios come with a 2-year limited manufacturer warranty, while Motorola radios offer a 3-year limited warranty. Please note that these warranties do not cover physical abuse, mishandling, or water damage. For detailed information, refer to the warranty paperwork included with your radios. If you have any questions, reach out to us at sales@philcocommunications.com or call 1-877-264-5050.
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